What we do with the information that we gather from you
When you use our website as a service provider or a customer, we request for some basic information such as name, phone number, email ID or birth date. Respecting your privacy, we only request the bare minimum information which is required to execute the service transactions on our web platform.
Your information is completely safe with us and the emails and SMS messages sent to you are transactional referring to your transactions at our website.
We assure you that all personal information gathered from you to complete a particular transaction, such as credit card details, bank details etc. are completely safe with us and are used only for the specific transaction.
We do make sure that we directly ask for consent for using your information for company promotion and service offers. We also provide easy methods of opting out of our email and SMS subscriptions in case you change your mind. If you face any issues, our customer service resolves all your queries and guides you towards a hassle-free service.
We adhere to industry best practices and take suitable methods of precaution to ensure that none of the information gathered from you is inappropriately used, disclosed or accessed.
Disclosure of information
Your information is completely safe with us and we don’t disclose it to any third parties. We might disclose your information only if we are required by law.
Regarding payment procedure
We use secure payment gateways for processing payments. We do not store your card details on our servers locally. We use a secured payment mode and data are encrypted securely under the protection of Payment Card Industry Data Security Standard (PCI-DSS). Our payment gateway is secured through the standards set by PCI-DSS and is overlooked by the PCI Security Standards Council. It ensures secure handling of credit card information at all stages of transaction.
This website is operated by Voyzapp. Wherever in the website, we have used the terms “we”, “us” and “our”, it refers to Voyzapp. Voyzapp owns all information related to products and services available to you through this website. We ensure that the user agrees to all terms, conditions, and privacy policies categorically stated in this website. Once you agree to transact through our website, you automatically agree to all conditions specified in the website.
By visiting our site and agreeing to indulge in buying or selling or any other kind of transaction through our website, you need to agree to our Terms and Conditions. These terms are also abided by our browsers, vendors, customers, merchants or any other contributors to the website. So all users are requested to read the Terms of Service section very carefully while accessing our website. While accessing or using any section of the site, you agree to these Terms of Service.
We keep our Terms of Service section updated with any new feature or service that has been launched recently. We reserve the right to modify or update the section as and when needed so that at any point in time everyone stays up-to-date.
You are not authorized to use our services for any illegal or unauthorized purposes. In case you violate the terms and conditions of service, we reserve the right to forfeit your usage of services. We also expect you not to use any malware, worms or virus that might disrupt our services or website. Doing so will result in termination of your services.
General terms and conditions
We reserve the right to deny service to anyone for any reason at any point in time. Also, understand that any content that we possess, might be subjected to transfer unencrypted or might involve transmissions over various networks. But all information related to credit card/debit card, bank details are always encrypted during transfer over networks. By conforming to our terms of service you also agree not to reproduce, duplicate, sell or misuse any part of the content published through our website without explicit permission by us in writing.
Services through our vendors are subject to their availability. We do not bear responsibility of unavailability of any product or service through our website.
We reserve the right to limit the sales of our products or services to any person, geographic division or jurisdiction. This discretion may vary on a case-by-case basis. All descriptions of service or pricing are subject to change at any time even without prior notice. We reserve the right to discontinue any service at any time.
We do not hold responsibility or warranty in case the quality of any services, information, or other material purchased from us does not meet your expectations. You should ensure that you provide accurate information to us for all transactions. We do not bear the responsibility for any inaccurate or not updated information provided to us.
Regarding accuracy, completeness and timeliness of information
We do not bear responsibility of accuracy, timeliness and completeness of all information made available on our website site at various times. The content published on this site are our opinions made public for informative decision and should not be made the sole basis for decision making.
We cannot be held responsible for any harm or damages cause due to the goods or services purchased through our website or any transaction make through us. Please review carefully the terms, policies and practices and ensure that you understand them before you agree for any transaction.
Regarding user comments, feedback and other website submissions
We reserve rights to all requests and submissions to our website. We also bear the right to modify or remove any content at our sole discretion that we determine as objectionable for being unlawful, offensive, abusive, threatening, defamatory, pornographic or obscene.
Regarding using of our website and promotion of content
You are prohibited from using the site or its content in the context of the following conditions: any illegal purpose; if it encourages others to perform or participate in any unlawful act; if it violates any international, federal, provincial or state regulations, rules, laws or local ordinances; if it infringes upon or violates intellectual property rights; if it leads to intentional or unintentional harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation or discrimination based on gender, religion, ethnicity, race, national origin, etc.; if it proves to be false or misleading information; if it involves transmitting virus, worm, malicious code that has the potential to affect the functionality or operation of our service; if it leads to spamming or phishing; anything that is obscene or immoral. In all the mentioned cases, we reserve the right to terminate the use of the service.
We do not guarantee that the use of our service will be timely, accurate, secure or error-free. We also reserve the right to discontinue any product or service indefinitely and shall not be held accountable for any damage or loss resulting due to that. Under no circumstances shall Voyzapp or its office of employees be penalized for damages of any kind.
The rules and policies elaborated hereby shall prevail over any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us. Any ambiguities regarding the interpretation of these Terms of Service shall not be construed on Voyzapp.